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Delivery Information

All orders over the value of £10.00 are shipped worldwide absolutely FREE OF CHARGE. Orders placed within Monday to Friday are normally dispatched from our warehouse within one working day and shipped by Royal Mail first class service.

For orders of £20.00 and above we use Royal Mail recorded delivery service and this will require a signature for the package on arrival. If for any reason a signature cannot be obtained a card will be left and the package must then be collected from your local sorting office within seven days. Any goods not collected and returned to us will be sent out again on payment of a further delivery charge. However, if you do not wish to have the goods sent again we will refund the cost of your order less the postage and packing and a restocking fee of £2.00 to cover administrative costs.

Royal Mail may take up to two to three days do deliver a package but if you have not received your order within seven days of our shipping confirmation email please contact us immediately.

We want you to have a reassured and pleasurable shopping experience at Fleshtunnel.co.uk and you will be informed by email on each stage of your orders progress, from confirmation of your order through to final dispatch.